Frequently Asked Questions (FAQs)

1. How do I make a reservation at The Residence – Entebbe?

• You can make a reservation by visiting our website and using our online booking system. Simply enter your desired dates, choose the type of apartment you prefer, and follow the prompts to complete your booking.

2. Can I modify or cancel my reservation?

• Yes, you can modify or cancel your reservation depending on our cancellation policy. Please refer to your booking confirmation or contact our reservations team for assistance.

3. What amenities are included in the apartments?

• Our apartments come fully equipped with luxurious amenities, including fully furnished living rooms, kitchens with appliances, dining areas, spacious bedrooms, and modern bathrooms. Additionally, guests have access to amenities such as a swimming pool, gym, and secure parking.

4. Is Wi-Fi available at The Residence – Entebbe?

• Yes, complimentary Wi-Fi is available throughout our property, allowing you to stay connected during your stay.

5. Do you offer airport pickup services?

• Yes, we provide airport pickup services for our guests. Please contact our reservations team in advance to arrange this service.

6. Are pets allowed at The Residence – Entebbe?

• Unfortunately, pets are not allowed at our property, with the exception of service animals.

7. What are the nearby attractions and activities?

• The Residence – Entebbe is conveniently located near popular attractions such as Entebbe Botanical Garden, Entebbe Wildlife Conservation Education Centre, and Entebbe Golf Course. Guests can also enjoy nature walks, shopping, dining, and recreational activities in the area.

8. What safety measures are in place at The Residence – Entebbe?

• We prioritize the safety and security of our guests. Our property is equipped with 24-hour surveillance, and we have security personnel on-site. Additionally, we adhere to strict hygiene and cleaning protocols to ensure a safe environment for all guests.

9. Is there a minimum stay requirement at The Residence – Entebbe?

• We do not have a minimum stay requirement. Guests can book for as short or long a duration as they prefer, subject to availability.

10. How can I contact The Residence – Entebbe for further inquiries?

• For any additional questions or assistance, please feel free to contact our friendly team at info@theresidence.co.ug or by phone at [insert phone number]. We’re here to help make your stay unforgettable!